UK General Insurance Limited
Other firms included in this report None
Period covered in this report 01 April 2018 to 30 September 2018
Brands/trading names covered Benefits Alliance, BrokerPal, UK General, WeddingPlan
Number of complaints opened by volume of business
Intermediation (01/04/2018 to 30/09/2018) Number of complaints opened Number of complaints closed Percentage closed within 3 days Percentage closed after 3 days but within 8 weeks Percentage upheld Main cause of complaints opened
Banking and Credit Cards - - - - - - -
Home Finance - - - - - - -
Insurance and Pure Protection 0.55 1328 1384 16.4% 78.9% 49.7% information, sums/charges or product performance
Decumulation and Pensions - - - - - - -
Investments - - - - - - -
Credit Related - - - - - - -