UK General Insurance Limited
Other firms included in this report None
Period covered in this report 01 April 2019 to 30 September 2019
Brands/trading names covered Benefits Alliance, BrokerPal, UK General, WeddingPlan
Number of complaints opened per 1000 policies sold Number of complaints opened Number of complaints closed Percentage closed within 3 days Percentage closed after 3 days but within 8 weeks Percentage upheld Main cause of complaints opened
Banking and Credit Cards - - - - - - -
Home Finance - - - - - - -
Insurance and Pure Protection 2.80% 4973 4907 33.7% 60.4% 61.8% General admin, customer service
Decumulation and Pensions - - - - - - -
Investments - - - - - - -
Credit Related - - - - - - -